Special Order Hand Hooked Designs by renowned designer Claire Murray To order If you see the style you are looking for in an other category on our site and would like to request a special size. Call 1-866-868-7001 Most special order rugs require approximate 3-4 months to complete. A 50% non-refundable deposit is taken at the time of your order balance due upon completion. Additional airfreight surcharge is suggested.